Our Promise

With customer service being our top priority, at Ion Electric we stand behind our work 100% and provide a 2-year workmanship guarantee/warranty on all work performed by Ion Electric. We don’t compromise quality for time and give our customers realistic schedules that typically accommodate their lives. You'll wonder why you didn't call us sooner.

Workmanship and Parts Warranties

Workmanship Warranty - Ion Electric provides a 2-year workmanship warranty on all electrical work installed by Ion Electric. The electrical installations that are provided are covered under normal care and proper usage. If the electrical work installed by Ion Electric is misused or altered in any way, this warranty shall become void.

Parts Warranty - Ion Electric provides a 1-year parts warranty on all parts/materials supplied by Ion Electric, with a few exceptions (see exceptions below). The cost of the defective parts/materials themselves is covered at no additional cost to the customer for a period of (1) full year (365 days) from the date on which they were installed. However, the labor involved in replacing defective parts/materials is only covered for a period of (90) days from the date on which they were installed but is also subject to a case by case assessment, which may lead to additional labor costs. This assessment shall be made at the sole discretion of Ion Electric. The parts/materials supplied are covered under normal care and proper usage. The following exceptions are not included as part of this warranty: parts/materials/devices/fixtures/equipment supplied and/or installed by others, surge protective devices, photocell type devices/fixtures, and motion detector type devices/fixtures.